Check the full model number on your device and visit our manual download center. Contact us if your model is not listed; do not use another model's instructions.

Use the form on this page and include the model and, if available, your order number. The Ziqing team can help with product and accessory questions.

Match the available option to the version you need. For mains-powered devices, check the plug and voltage on the product label before use. Ask our team if you are unsure about compatibility.

Read our shipping policy and refund policy for the store's current terms.